What We Do
Expert-Led Mediation for Construction Conflicts
Our mediation service is tailored for construction and infrastructure disputes - from payment delays to scope disagreements. A neutral expert helps both parties explore interests (not positions), facilitating outcomes that are timely, confidential, and mutually beneficial.
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Initial Consultation
Predict costs with precision to keep your project financially on track.
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Structured Mediation Sessions
Structured planning to align design decisions with your budget.
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Outcome-Focused Facilitation
Strategic guidance on selecting suppliers and contractors for best value.
Key Features
Practical, Collaborative, and Confidential Dispute Resolution
Our mediation process is built around speed, cost-efficiency, and preserving professional relationships - commonsense alternatives to arbitration or court.
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Time-Saving Process
Resolve disputes in hours or days, not months.
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Cost-Efficient Approach
Avoid expensive court fees and lengthy proceedings.
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Confidential & Private
Keep project details discreet, maintain reputations.
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Customisable Formats
In-person, hybrid, or virtual mediation to suit your needs.
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Relationship Preservation
Focus on collaboration to ensure ongoing working relationships.
Comprehensive Mediation Support from Start to Finish
Our service package ensures you’re fully supported at every stage - from preparation through resolution and follow-up.
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Understand the dispute, align on process, set objectives.
Understand the dispute, align on process, set objectives.
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Mediator-Led Sessions
Structured facilitation, guided negotiation, and break-out discussions.
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Written Agreement Drafting
Clear, agreed‑upon terms drafted into a legally binding settlement.
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Follow-Up Review
Ensure commitments are met and relationships remain intact.
Coverage
Australia-Wide Mediation with Construction Expertise
We offer mediation services across Australia, specialising in construction, infrastructure, mining, energy and more. Whether you're in a major metro or regional centre, our industry‑savvy mediators ensure a relevant, effective resolution process.
Frequently Asked Questions
Got questions about our Mediation service? Here are some quick answers to help you understand how ProfitPays adds value to your project.
How confidential is the process?
Highly confidential - sessions and outcomes aren't public record, and settlement terms remain private.
Can mediation replace litigation entirely?
Often, Mediation is quicker, less adversarial, and preserves working relationships - making it a preferred first step.
How long does a mediation typically take?
With efficient coordination and preparation, disputes can be resolved in a single session (4–6 hours) or across a few days - it is typically far quicker than litigation.
Is mediation legally binding?
Yes - once parties sign the settlement agreement, it becomes enforceable like any contract.
What if one party won’t cooperate?
Mediation requires voluntary participation. If one party refuses, other methods like ajudication, arbitration or court may be considered. Often subject to the terms of the contract.
What issues can be resolved through mediation?
Payment delays, scope disputes, quality claims, and contractual disagreements.
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